Our Policies & Terms

Return Policy

Because of the personalized nature of some of our products they may only be returned if there is an error or defect in material or manufacturing. If so, you may return the product to us within 30 days of receipt for a refund, replacement or credit. All returns must come back to us in the original packaging with a copy of your receipt.

Our return policy is easy and hassle-free. Simply give us a call at 207.873.1573 for complete instructions.

Privacy Policy

DP Industries respects and is committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

All customer information is and will remain confidential. We will sometimes email our clients about sale items offered by us. If you do not wish to receive these emails please let us know by emailing us at sales@dpind.com.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.